ענקית התעופה חזרה לישראל, אך הטילה איסור לא נעים

הערכה

United Airlines is back in Israel but drawing a line against AI booking agents. The company is blocking third party AI assistants from purchasing tickets on behalf of passengers, citing data security and a desire to avoid a new intermediary between the airline and its customers. CEO Scott Kirby made the stance explicit at a Chicago event. This puts United at odds with the growing trend of AI agents that search and compare flights for travelers. The question is whether other airlines will follow or compete on being AI friendly.